Mammut issues voluntary recall of Skywalker Pro Via Ferrata Set

Since 1862, Mammut has always stood for quality, safety, and innovation. The safety and protection of our athletes and consumers are at the heart of everything we do. As part of our ongoing quality assurance processes, we have identified a potential issue with the locking mechanism of the carabiners used in the Skywalker Pro Via Ferrata and the Skywalker Pro Turn Via Ferrata Sets, sold since 2023. As a result, we have decided to recall all potentially affected products and refund all impacted clients. National market surveillance authorities have been notified.

The potential malfunction stems from an assembly issue. As a result, in some cases the carabiners of the Mammut products Skywalker Pro Via Ferrata and Skywalker Pro Turn Via Ferrata Sets may open without the need to press the plastic latch, meaning they do not meet the EN standard requirements. We ask all consumers who own the affected products to stop using them and follow the recall procedures. Mammut is committed to addressing this matter swiftly and proactively.

Please return your Skywalker Pro Via Ferrata and Skywalker Pro Turn Via Ferrata Sets to receive a refund.

Recall Procedure
Owners of affected products should stop using the via ferrata sets immediately and send them back by following the recall procedure (shipping is free of charge). We sincerely apologize for the trouble that this recall will cause.

>> Click here to follow the recall procedure

Frequently Asked Questions
Which products are possibly affected by the malfunction? ​
​All Mammut Skywalker Pro Via Ferrata Sets and the Skywalker Pro Turn Via Ferrata Sets (sold since 2023). The full list of product numbers and names is:

Item Number
2040-02840 Skywalker Pro Via Ferrata Set
2040-02850 Skywalker Pro Turn Via Ferrata Set
2040-02870 Skywalker Pro Via Ferrata Package

Information can be found either on the product packaging or on the textile label inside the Energy Absorber Package below the zipper.

If you have bought a package, the other products are not affected by the recall. Do not return your helmet and harness.

Are all Mammut Via Ferrata Sets affected by the recall?
No. The Mammut Skywalker Classic Via Ferrata Set is not affected by the recall. The product features different carabiners than the affected models.

Where do I send the products?
Please send the affected products to Mammut Sports Group. The exact address for your region will be included on the return label you will receive after completing the return form.

When can I expect to be refunded?
We are working hard to process all refunds as quickly as possible after returns arrive at the warehouse. Please allow for up to 4 weeks for refunds to be processed.
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Did an accident occur as a result of this assembly error?
This is a voluntary recall, and we are not aware of any accidents or injuries related to this potential defect.

Why wasn't this basic error identified in initial quality checks? ​
At Mammut, we hold our products to the highest standards of performance and safety. The Mammut Via Ferrata Sets are complex technical products that adhere to multiple EN standards. To ensure compliance, we conduct rigorous quality assurance testing and inspections throughout the production process. Unfortunately, this specific issue bypassed our quality and control measures and was identified later than we would have hoped. We sincerely apologize for this oversight.

What are the consequences of this issue? How will Mammut prevent similar issues in the future?
We have increased our already thorough quality checks. Additional tests and inspections during and after assembly have been implemented to ensure that this issue cannot recur. Mammut has built a long-standing reputation as a trusted safety brand in mountain sports, and we remain fully committed to maintaining and exceeding customer expectations.